About the Mercedes Benz E Class W213
AI-generatedThe Mercedes-Benz E-Class W213 (2016-present) represents a significant leap forward from its predecessor, combining cutting-edge technology with refined luxury. Launched in 2016, this generation introduced a dramatically updated interior featuring dual 12.3-inch displays, advanced driver assistance systems, and a lighter body structure thanks to increased use of aluminium. Available as a saloon and estate (S213), the W213 offers a wide range of powertrains including efficient diesel engines (E 220 d, E 350 d), petrol variants (E 200, E 300, E 450), plug-in hybrids (E 300 e, E 300 de), and high-performance AMG models (E 43, E 53, E 63). The W213 received a facelift in 2020 (often called the W213.2) with updated styling, revised interior touches, new steering wheel designs, and enhanced infotainment with the latest MBUX system. This generation has proven popular with both private buyers and fleet customers, offering exceptional comfort, impressive refinement, and strong residual values. Build quality is generally excellent, though the increased complexity of electronics has introduced some reliability concerns compared to older, simpler Mercedes models.
Known Issues
Known Issues
W213 (2016-present)
2016-2019
- Infotainment system freezing or slow response requiring software updates
- AdBlue system faults on diesel models, particularly NOx sensor failures
- Air suspension compressor failures causing the car to sag when parked
- Battery drain issues due to parasitic electrical consumption
- Diesel particulate filter (DPF) clogging on cars used for short journeys
- Gearbox (9G-Tronic) hesitation or jerky shifts, often resolved with software updates
- Multibeam LED headlight condensation and control unit failures
- Widescreen display pixel failures or screen delamination
- Keyless entry system malfunctions preventing door unlocking
- Turbocharger failures on early E 220 d models (OM654 engine)
W213 (2016-present)
2020-present
- MBUX infotainment software bugs requiring updates
- Mild hybrid (48V) system battery failures on newer models
- AdBlue heater element failures in cold weather
- Rear air suspension faults on AMG Line models
- Digital instrument cluster failures
- Brake squeal on low-mileage vehicles
Running Costs
Running Costs
Annual Fuel
£1,800-£3,200
Insurance Group
28-50
Average Service
£450-£650
Pros & Cons
Pros & Cons
Pros
- Exceptionally refined and comfortable ride quality, especially with air suspension
- High-quality interior with excellent materials and build quality
- Impressive technology including advanced driver assistance systems
- Wide range of efficient engines, including excellent plug-in hybrid options
- Strong residual values and desirability
- Spacious cabin with generous rear legroom
- Estate version offers vast boot space and practicality
Best & Worst Years
Best & Worst Years
Best Years
- 2020 - Facelift model with improved MBUX infotainment, updated styling, refined engines, and lessons learned from early production issues resolved
- 2021 - Mature production with most software bugs resolved, updated mild-hybrid technology on many models, and improved build quality
- 2019 - Final year of pre-facelift with all early issues addressed, still benefits from simpler infotainment that some prefer, and good value
Worst Years
- 2016 - First production year with early infotainment bugs, air suspension teething problems, and software calibration issues particularly with gearbox
- 2017 - Continued early production issues including AdBlue system faults and electrical gremlins, though better than 2016
Did You Know?
Did You Know?
The W213 E-Class was the first Mercedes to feature the brand's 'Intelligent Drive' semi-autonomous driving system, capable of handling motorway driving with minimal input
The interior was designed to mimic a luxury yacht, with flowing dashboard design and high-quality materials throughout
Mercedes reduced the W213's weight by up to 100kg compared to the W212 through extensive use of aluminium in the body structure
The E-Class All-Terrain estate variant offers SUV-like ground clearance and off-road styling for the first time in the model's history
Alternatives to Consider
BMW 5 Series G30
More engaging to drive with sharper handling, though less comfortable and similar reliability concerns with electronics
Audi A6 C8
Excellent interior quality and technology, strong diesel engines, though less charismatic and later introduction (2018)
Jaguar XF X260
More affordable with engaging dynamics and stylish design, but smaller interior and higher depreciation
Volvo S90/V90
Exceptional safety, comfortable ride, and beautiful Scandinavian interior, though less prestigious badge and smaller dealer network
Lexus ES
Superior reliability and hybrid efficiency, though less sporty, smaller boot, and front-wheel drive only
Owner Tips
- 1Ensure all Mercedes software updates have been applied - many early issues were resolved through dealer updates
- 2If buying a diesel, check AdBlue system thoroughly and budget for potential sensor replacements
- 3Avoid short journeys in diesel models to prevent DPF issues - these cars prefer longer runs
- 4Service history is crucial - look for main dealer or Mercedes specialist stamps
- 5Air suspension is wonderful but expensive to fix - budget £1,500-£2,500 per corner for compressor replacement
- 6Check for active Mercedes warranty or consider extended warranty given electronics complexity
- 7The E 220 d is the sweet spot for running costs, but E 200 petrol avoids diesel emission system issues
- 8Premium Plus package adds significant value and desirable features
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