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About the Mercedes-Benz E-Class
AI-generatedThe Mercedes-Benz E-Class is the German manufacturer's executive saloon that has long been regarded as the benchmark in its segment. Combining cutting-edge technology, refined luxury, and exceptional build quality, the E-Class competes directly with the BMW 5 Series and Audi A6. Available as a saloon, estate, coupé, and cabriolet, it offers a wide range of petrol, diesel, and plug-in hybrid powertrains to suit various needs. The current generation (W213/S213/C238) launched in 2016 brought revolutionary semi-autonomous driving technology, a stunning interior with dual widescreen displays, and sophisticated air suspension. Whether you're seeking a comfortable motorway cruiser, an efficient company car, or a performance-oriented AMG variant, the E-Class delivers exceptional refinement and prestige. It's particularly popular with business users thanks to low CO2 emissions on diesel and hybrid models, making it a sensible choice for Benefit-in-Kind tax.
Generations
Known Issues
Known Issues
W213 (2016-2023)
2016-2020
- AdBlue system faults causing emission warnings and potential failure to start
- MBUX infotainment system freezing or requiring software updates
- Air suspension compressor failures, particularly on early models
- Diesel particulate filter (DPF) clogging on low-mileage urban driving
- Battery drain issues due to multiple electronic systems drawing power when parked
- Steering rack worm gear wear causing clunking noises
- Rust developing on brake discs if left unused for extended periods
W212 (2009-2016)
2009-2016
- Balance shaft issues on OM651 diesel engines, potentially leading to catastrophic engine failure
- Glow plug failure on diesel models causing starting difficulties
- Airmatic suspension leaks and compressor failures
- Rust on brake components and subframes in high-mileage examples
- Command infotainment system becoming slow or unresponsive
- Injector failures on diesel engines
- EGR valve carbon buildup affecting performance
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Running Costs
Running Costs
Annual Fuel
£1,800-£2,800
Insurance Group
28-50
Average Service
£450-£750
Cost Calculator
Typical Prices
£32,000 - £45,000
£25,000 - £35,000
£20,000 - £28,000
£10,000 - £16,000
Pros & Cons
Pros & Cons
Pros
- Exceptional build quality and luxurious interior materials
- Advanced technology including semi-autonomous driving features
- Wide range of efficient diesel and petrol engines plus plug-in hybrids
- Comfortable and refined driving experience with excellent ride quality
- Strong residual values compared to many rivals
- Spacious cabin with ample rear legroom
- Comprehensive safety equipment as standard
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Best & Worst Years
Best & Worst Years
Best Years
- 2020 - Facelift model with updated MBUX system, refined engines, and most early production issues resolved while still under manufacturer warranty
- 2019 - Pre-facelift W213 with all software updates applied, proven reliability, and more affordable than facelifted versions
- 2014 - Final year of W212 production with all improvements implemented, proven reliability, and now very affordable used examples
Worst Years
- 2016 - First year of W213 generation with teething troubles including software glitches, air suspension issues, and early AdBlue system problems
- 2010 - Early W212 models affected by balance shaft issues on OM651 diesel engines and early air suspension component failures
Buying Checklist
Engine6 items
- Check for oil leaks around engine bay, particularly valve covers
- Listen for unusual rattles or knocking from diesel engines indicating balance shaft issues
- Ensure smooth cold starts without excessive smoke on diesels
- Check AdBlue level and ensure no warning lights related to emissions
- Verify turbocharger operation with smooth acceleration and no whistling
Did You Know?
Did You Know?
The E-Class was the first production car to offer semi-autonomous driving capability with Drive Pilot technology in 2016
Mercedes-Benz sells more E-Class models globally than any other vehicle in its lineup
The 'E' originally stood for 'Einspritzmotor' (fuel injection engine) when introduced in 1993
The E-Class All-Terrain estate variant offers SUV-like ground clearance and off-road capability
Alternatives to Consider
BMW 5 Series
7/10More engaging to drive with sportier handling, similar technology and premium feel
Audi A6
7/10Slightly more affordable running costs, excellent quattro all-wheel drive, refined and modern interior
Jaguar XF
More distinctive styling, engaging driving dynamics, and often better value used
Volvo S90
Outstanding safety credentials, beautiful Scandinavian interior design, competitive pricing
Lexus ES
Exceptional reliability, hybrid efficiency, and lower running costs with strong warranty
Owner Tips
- 1Always use Mercedes-Benz approved garages for servicing to maintain warranty and resale value
- 2Keep AdBlue topped up and use high-quality fluid to avoid crystallization and system blockages
- 3If buying a diesel, ensure it's been driven regularly on longer journeys to prevent DPF issues
- 4Budget for premium tyres - the E-Class is fitted with run-flats which are expensive to replace
- 5Ensure all software updates have been applied, particularly for MBUX and safety systems
- 6Check air suspension operation thoroughly during test drives - repairs can exceed £2,000
- 7Consider extended warranty coverage as electronic repairs can be extremely costly
- 8Use the car regularly to prevent battery drain from electronic systems
- 9
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