About the Lexus UX
AI-generatedThe Lexus UX is a compact luxury crossover that arrived in the UK market in 2019, representing Lexus's entry into the competitive premium subcompact SUV segment. Built on the same GA-C platform as the Toyota C-HR, the UX combines bold, angular styling with Lexus's renowned build quality and hybrid efficiency. Available exclusively as the UX 250h hybrid in the UK, it pairs a 2.0-litre petrol engine with an electric motor for a combined output of 181bhp, delivering impressive fuel economy and low emissions. The UX offers a driver-focused cabin with excellent fit and finish, featuring Lexus's trademark attention to detail and high-quality materials. While interior space is more compact than some rivals, particularly in the rear seats and boot, the UX compensates with its refined driving experience, comprehensive standard equipment, and strong reliability credentials. It's an ideal choice for those seeking a premium, efficient crossover primarily for urban and suburban use, backed by Lexus's exceptional dealer network and customer service reputation.
Known Issues
Known Issues
First Generation (XZ10)
2019-present
- Infotainment system touchpad interface can be frustrating and distracting to use while driving
- Some owners report wind noise from door mirrors at motorway speeds
- Rear visibility is limited due to thick C-pillars and small rear window
- Occasional reports of 12V battery drainage if vehicle left unused for extended periods
- Brake pedal feel can be inconsistent due to regenerative braking system transition
- Limited boot space compared to rivals, particularly with hybrid battery placement
- Some early examples experienced software glitches requiring dealer updates
Photo by Garvin St. Villier on Pexels
Running Costs
Running Costs
Annual Fuel
£1,200
Insurance Group
23-28
Average Service
£350
Cost Calculator
Typical Prices
£28,000 - £34,000
£23,000 - £28,000
£19,000 - £24,000
£12,000 - £15,000
Pros & Cons
Pros & Cons
Pros
- Outstanding build quality and interior refinement
- Excellent fuel economy averaging 50+ mpg in real-world driving
- Strong reliability record and comprehensive warranty coverage
- Low CO2 emissions making it affordable for company car tax
- Smooth, quiet hybrid powertrain ideal for urban use
- Comprehensive standard equipment across all trim levels
- Excellent dealer network and customer service
Photo by Garvin St. Villier on Pexels
Best & Worst Years
Best & Worst Years
Best Years
- 2022 - Benefited from software updates addressing early infotainment issues, plus manufacturer improvements based on initial customer feedback. Offers latest tech features and warranty coverage.
- 2021 - Post-facelift model with subtle refinements and updated multimedia system. Good balance of modern features and proven reliability without early model teething issues.
Worst Years
- 2019 - First model year with some early software glitches and minor quality control issues that were later addressed. While still reliable, later examples benefit from improvements made during production.
Buying Checklist
Hybrid System5 items
- Check hybrid system warning lights - orange hybrid symbol indicates fault
- Test drive in EV mode to ensure electric motor functions properly
- Verify smooth transition between electric and petrol power
- Check for unusual noises from hybrid transmission during acceleration
- Ensure regenerative braking feels consistent and progressive
Did You Know?
Did You Know?
The UX name stands for 'Urban Crossover', reflecting its focus on city driving and maneuverability
The UX shares its platform with the Toyota C-HR but features completely different styling and interior
Lexus used origami-inspired design principles for the UX's interior door trim panels
The UX 250h can run on electric power alone at speeds up to 72mph under light throttle
Alternatives to Consider
BMW X1
7/10More spacious interior and boot, sportier driving dynamics, though less reliable and more expensive to run
Audi Q3
7/10Premium badge with strong brand appeal, more interior space, but higher running costs and depreciation
Volvo XC40
7/10Similar size with more practical interior, stylish design, plug-in hybrid available, but less reliable than Lexus
Owner Tips
- 1Drive the vehicle regularly to prevent 12V auxiliary battery drainage - at least once per week for 20+ minutes
- 2Familiarize yourself with the touchpad controller when stationary, as it requires practice to use effectively
- 3Use Eco mode for best fuel economy in urban driving; Normal mode is better for motorways
- 4The hybrid system works most efficiently with smooth, gentle acceleration rather than aggressive driving
- 5Keep up with software updates at Lexus dealerships to ensure infotainment system runs optimally
- 6Consider lower-profile wheel options (17-inch) for better ride comfort over larger 18-inch wheels
- 7The panoramic roof reduces rear headroom - test rear seat space if tall passengers will be regular
- 8Lexus dealers often include extras in service packages, so negotiate these when purchasing
Check a specific Lexus UX
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