About the Lexus NX
AI-generatedThe Lexus NX is a premium compact SUV that combines Japanese reliability with luxury refinement. Launched in 2014, it sits between the smaller UX and larger RX in Lexus's SUV lineup. Available with petrol, hybrid, and turbocharged powertrains, the NX appeals to buyers seeking a premium badge with lower running costs than German rivals. The second generation arrived in 2021 with significantly improved technology, interior quality, and electrified powertrains including a plug-in hybrid variant. The NX competes directly with the BMW X3, Audi Q5, and Mercedes-Benz GLC, offering a compelling alternative with Lexus's renowned build quality and comprehensive warranty coverage. The hybrid models, particularly the NX 300h, are popular in the UK for their excellent fuel economy and low company car tax rates. While not the most dynamic to drive, the NX excels in comfort, refinement, and reliability, making it an excellent choice for those prioritising dependability over sporty handling.
Known Issues
Known Issues
First Generation (AL10)
2014-2021
- Infotainment system with Remote Touch controller can be frustrating and distracting to use while driving
- Some early models experienced issues with the hybrid battery cooling system
- Door lock actuators can fail, causing central locking problems
- Rear suspension bushes may wear prematurely, causing knocking noises over bumps
- Touchpad interface for multimedia system is unintuitive and requires acclimatisation
- Paint quality on some models, particularly white and black finishes, can be prone to chips
- Infotainment screen may suffer from delamination or touch sensitivity issues in early examples
Second Generation (AZ10)
2021-present
- Limited real-world data due to relative newness, but early reports are positive
- Software updates occasionally needed for infotainment system bugs
- Some owners report wind noise from door seals at motorway speeds
- PHEV charging port door mechanism can be temperamental in cold weather
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Running Costs
Running Costs
Annual Fuel
£1,400-£2,200
Insurance Group
24-32
Average Service
£350-£450
Cost Calculator
Typical Prices
£35,000 - £45,000
£28,000 - £36,000
£22,000 - £28,000
£12,000 - £16,000
Pros & Cons
Pros & Cons
Pros
- Outstanding reliability and build quality
- Excellent hybrid fuel economy, especially the NX 300h
- Low company car tax rates for hybrid models
- Comprehensive warranty coverage (3 years/60,000 miles, extendable)
- Quiet, refined cabin with high-quality materials
- Strong residual values compared to German rivals
- Spacious interior with comfortable seating
- Good standard equipment levels across the range
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Best & Worst Years
Best & Worst Years
Best Years
- 2021 - First year of second generation with vastly improved interior, technology, and driving dynamics while maintaining legendary Lexus reliability
- 2018 - Facelift model with updated styling, improved infotainment, and all early issues resolved, representing the best of first-generation NX
- 2022 - Refined second-generation model with any early bugs ironed out, plus availability of the excellent NX 450h+ plug-in hybrid
Worst Years
- 2015 - Early production model with infotainment issues, hybrid battery cooling problems, and various teething troubles that were later resolved
- 2016 - Still experiencing some first-generation issues including door lock problems and suspension bush wear that affected early models
Buying Checklist
Engine & Drivetrain6 items
- Check hybrid system operates smoothly with seamless transitions between petrol and electric
- Verify EV mode engages properly and battery charges during driving
- Listen for unusual noises from the CVT transmission
- Check for any warning lights on dashboard, particularly hybrid system indicators
- Test drive in all modes including Sport and Eco to ensure proper operation
Did You Know?
Did You Know?
The 'NX' name stands for 'Nimble Crossover', though critics might argue it's not the most agile in its class.
The NX was the first Lexus to use a turbocharged engine in the NX 200t/300 models.
Lexus production quality is so high that the NX is hand-finished with craftspeople checking panel gaps to within millimetres.
The second-generation NX 450h+ plug-in hybrid can travel up to 40 miles on electric power alone.
Alternatives to Consider
BMW X3
7/10More engaging driving dynamics and sportier feel, but less reliable and higher running costs
Audi Q5
7/10More spacious interior and larger boot, with sophisticated technology, though reliability not as strong
Volvo XC60
7/10Scandinavian design and comfort with plug-in hybrid options, similar reliability reputation and safety focus
Owner Tips
- 1Ensure the hybrid battery warranty is maintained by servicing at Lexus dealers to keep the extended 10-year battery cover
- 2The infotainment system in pre-2018 models takes time to learn - consider retrofitting Apple CarPlay/Android Auto where possible
- 3Check service history carefully - Lexus reliability depends on regular maintenance with genuine parts
- 4F Sport models look great but have firmer suspension; test drive both standard and F Sport to find your preference
- 5Hybrid models are significantly cheaper to run than the turbocharged NX 200t/300, especially for company car drivers
- 6Look for dealer-approved used examples with remaining warranty - Lexus extended warranties are excellent value
- 7The NX 300h returns best economy in urban driving where the hybrid system excels; motorway-only drivers may not see maximum benefit
- 8Check for full Toyota/Lexus service history to maintain warranty and resale value - independent servicing can affect both
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